Report a problem to DriverPass through Miles

Tell Miles what went wrong, add a screenshot if you can, check the summary and click Confirm. The report goes straight to the DriverPass team.

Send a problem report

  1. Open Chat with Miles and click Report a problem (the bug button at the top of the chat), or tell Miles that something is broken or not working.
  2. Answer Miles's short questions: what you were doing, what you expected to happen and what happened instead.
  3. When Miles asks for a screenshot, click Add screenshot and choose the picture, or click Send without one.
  4. Check the summary card and click Confirm. Nothing is sent until you click Confirm, and Cancel sends nothing.
  5. Miles answers with your report number, for example DP-BUG-0042. Mention it if you write to DriverPass about the same problem.

What is sent

Your words, your screenshot, the page you were on, your browser and the recent error messages from that page. Web addresses are sent without sign-in codes or keys, and passwords, card numbers and keys you type are hidden.

Sending a report changes nothing on your account.

Good to know

Miles does not promise a fix or a date. The DriverPass team reviews every report.

You can send up to 5 reports a day through Miles. For more, email hello@driverpass.com. The same problem on the same page sent again within 10 minutes is only sent once.

Report a problem is for fleet owners and fleet staff who use Miles. For account or billing questions, open a support ticket. For how to do something, just ask Miles.

Fleet support tickets
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Waxaan kuu kaydinaa waqti iyo lacag annagoo otomaatig ka dhigayna soo dhawaynta darawalka, la socodka shatiga iyo dukumentiga, iyo kormeerka u hoggaansanaanta, si aad diiradda ugu saarto rarista.
Cabbir kasta, 5 ilaa 500+ darawal. Waxaan la shaqaynaa shirkado maxalli ah, goboleed, iyo kuwa masaafada dheer, oo ay ku jiraan shirkadaha xamuulka ee Maraykanka iyo Kanada.
Haa. Waxaad ku dari kartaa isku-duwayaasha rarka, HR, saraakiisha u hoggaansanaanta, ama maamulayaasha, mid kasta oo leh oggolaansho gaar ah.

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Dhib ma jiro. Ka soo gal qalab kasta si aad u gasho boggaaga shakhsiga, dukumentiyadaada, iyo taariikhdaada. Wax walba si ammaan ah ayaan u kaydinaa.
Haa. Waxaad heli doontaa digniino toos ah marka dukumentiyadu ay dhow yihiin inay dhacaan, waxaadna ka soo gelin kartaa cusboonaysiinta tooska taleefankaaga.

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U hoggaansanaan iyo badbaado

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Haa. Waxaan taageernaa heerarka u hoggaansanaanta Maraykanka iyo Kanada. Hadday tahay faylka DOT ee Maraykanka ama shatiga Class 1 ee Kanada, waan kuu diyaar nahay.
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Weydii Miles
Miles Kaaliyaha DriverPass
Salaan! Waxaan ahay Miles, kaaliyahaaga DriverPass. Waxaan kaa caawin karaa inaad barato adeegyadayada, astaamaha, iyo sida DriverPass u shaqeeyo darawallo, shirkadaha, dilaallada, iyo dirayaasha xamuulka. Maxaad rabtaa inaad ogaato?