Share Document Bank files with the right teams

Use Department audience with driver divisions, employee departments or custom groups.

Where groups come from

Under Share with you see three kinds of group. Driver Divisions come from the divisions you set up in Control Panel. Employee Departments come from the Department on each employee record. Custom Groups are lists of employees you pick. The fleet owner always sees every file.

Share with a group

In Upload document or Edit details, choose Department under Who can see this?.
Tick one or more groups under Share with.
Fleet owner only: to make a new group, tap Create custom group, type a name and tap Save.
With a single custom group ticked, choose people under Members in this group and tap Save members.
Check the selected count, then save the document.

Changes affect access

A group is an audience, not just a folder. Changing an employee's Department or custom group membership changes which files they see. When someone moves teams or leaves, review their groups. Do not move restricted files to Company to fix a missing group.

Document Bank

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FAQs

For Employers & Carriers

What is DriverPass?

DriverPass is a driver verification and compliance management platform built to help carriers streamline hiring, onboarding, and fleet compliance, all in one place.

How does DriverPass benefit my company?

We save you time and money by automating driver onboarding, licence & document tracking, and compliance monitoring, so you can focus on moving freight.

What fleets can use DriverPass?

Any fleet size, from 5 to 500+ drivers. We work with local, regional, and long-haul fleets, including carriers in the U.S. and Canada.

Can multiple team members access DriverPass?

Yes. You can add dispatchers, HR, compliance officers, or managers, each with customized permissions.

For Drivers

What is DriverPass and why should I use it?

DriverPass lets you manage all your documents, certifications, and records in one spot. Stay organized and job-ready at all times.

Do I have to pay to use DriverPass?

No. DriverPass is free for drivers.

What happens if I lose my phone or documents?

Your profile and the documents you upload are saved in your DriverPass account, not only on your phone. Sign in from any phone or computer to see them. If you can't sign in, tap Forgot password? on the sign-in page. If you lose a paper document, upload a photo of the replacement when you have it.

Will DriverPass help me stay compliant?

Yes. You'll get automatic alerts when documents are about to expire and can upload renewals directly from your phone.

For Shippers

Can we request carrier compliance reports?

Not as a report. Shippers use Secure Trip in DriverPass to follow their own loads. For a carrier's compliance documents, ask the carrier directly.

Compliance & Safety

What kind of compliance tracking does DriverPass offer?

We track license classes, medical cards, background checks, training completion, and more. You'll get alerts before anything expires.

Does DriverPass help with DOT, FMCSA, or provincial regulations?

DriverPass helps you keep the records. It stores driver files such as licences with their expiry dates, shows what is missing or expired, and sends reminders before a licence or document expires. Your fleet is still responsible for meeting DOT, FMCSA and provincial rules, and DriverPass does not give legal advice.

What if I manage different types of drivers (e.g., company vs. owner-operators)?

No problem. DriverPass lets you assign different compliance checklists by driver type so nothing falls through the cracks.