Pause driver emails
Stop every email DriverPass sends to your drivers with one switch on the Drivers page, and resume them later. Drivers still see notices in DriverPass.
Pause or resume driver emails
- Open Driver Management > Drivers.
- At the top, click Pause driver emails and confirm. A yellow banner says emails to your drivers are paused.
- To start again, click Resume driver emails and confirm.
What it stops
Every email DriverPass sends to your drivers: reminders, notices, document reminders, setup links, the pay period approval email and contractor invoice emails. Drivers still see notices in DriverPass and on their phone, and invoices are still in My invoices.
Emails a driver needs to sign in still go out: sign-in codes and a password reset the driver asks for. Emails to job applicants are not paused. Your payroll inbox still gets contractor invoices.
Good to know
It is one switch for your whole fleet and only affects drivers, not office staff. The button is on the Drivers page for the fleet owner and office staff. Emails skipped while paused are not sent when you resume.