Add a driver and send the setup link

Create the driver with Add driver, then email the password setup link from the driver's menu.

Add and invite

  1. Open Driver Management > Drivers and tap Add driver.
  2. In Add New Driver, fill in First Name, Last Name, Email, Phone, Address, Country and Province/State, plus licence details if you have them.
  3. Choose Initial Status: Pre-Employment, or Direct Hire (Active). Hire Date defaults to today if blank. Set Driver Type, which decides the required compliance documents.
  4. Tap Add Driver.
  5. On the driver's row, tap the three-dot menu (More actions) and choose Send setup link. It reads Resend setup link once one was sent.
  6. Ask the driver to open the email and set their password.

Setup link versus a message

Send setup link only emails a password setup link. For everyday communication, use Driver Messages in the sidebar.

If the email does not arrive

The driver record exists even if the email was not delivered. Check the saved email address on the profile, then use Resend setup link. Do not add the driver a second time. While your fleet is waiting for DriverPass approval, adding drivers stays locked.

Drivers
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FAQs

For Employers & Carriers

DriverPass is a driver verification and compliance management platform built to help carriers streamline hiring, onboarding, and fleet compliance, all in one place.
We save you time and money by automating driver onboarding, licence & document tracking, and compliance monitoring, so you can focus on moving freight.
Any fleet size, from 5 to 500+ drivers. We work with local, regional, and long-haul fleets, including carriers in the U.S. and Canada.
Yes. You can add dispatchers, HR, compliance officers, or managers, each with customized permissions.

For Drivers

DriverPass lets you manage all your documents, certifications, and records in one spot. Stay organized and job-ready at all times.
No. DriverPass is free for drivers.
Your profile and the documents you upload are saved in your DriverPass account, not only on your phone. Sign in from any phone or computer to see them. If you can't sign in, tap Forgot password? on the sign-in page. If you lose a paper document, upload a photo of the replacement when you have it.
Yes. You'll get automatic alerts when documents are about to expire and can upload renewals directly from your phone.

For Shippers

Not as a report. Shippers use Secure Trip in DriverPass to follow their own loads. For a carrier's compliance documents, ask the carrier directly.

Compliance & Safety

We track license classes, medical cards, background checks, training completion, and more. You'll get alerts before anything expires.
DriverPass helps you keep the records. It stores driver files such as licences with their expiry dates, shows what is missing or expired, and sends reminders before a licence or document expires. Your fleet is still responsible for meeting DOT, FMCSA and provincial rules, and DriverPass does not give legal advice.
No problem. DriverPass lets you assign different compliance checklists by driver type so nothing falls through the cracks.
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