Turn on background tracking on Android

Choose Precise and While using the app first, then Allow all the time.

Android permission steps

  1. On the active load, tap Continue on the Turn on load tracking card.
  2. In the phone prompt, choose Precise and While using the app.
  3. On the Location settings page that opens next, choose Allow all the time.
  4. If you skipped it, tap Open Settings in the app banner, then Permissions, then Location, then Allow all the time.
  5. Return to the load and check the badge says Live. While tracking, a notification reads DriverPass Tracking Active.

Foreground only and battery settings

Live (fg) means tracking pauses when the app is in the background. Android 11 and later only offer Allow all the time on the settings page, not in a pop-up. Some phones also limit background apps in battery settings.

If there are no background updates

Check location is on, Precise is allowed, and Allow all the time is chosen. Make sure the load is active and the app was not force-stopped. If the last update stays old, tell dispatch what the banner says. The notification alone does not prove a fresh update.

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FAQs

For Employers & Carriers

DriverPass is a driver verification and compliance management platform built to help carriers streamline hiring, onboarding, and fleet compliance, all in one place.
We save you time and money by automating driver onboarding, licence & document tracking, and compliance monitoring, so you can focus on moving freight.
Any fleet size, from 5 to 500+ drivers. We work with local, regional, and long-haul fleets, including carriers in the U.S. and Canada.
Yes. You can add dispatchers, HR, compliance officers, or managers, each with customized permissions.

For Drivers

DriverPass lets you manage all your documents, certifications, and records in one spot. Stay organized and job-ready at all times.
No. DriverPass is free for drivers.
Your profile and the documents you upload are saved in your DriverPass account, not only on your phone. Sign in from any phone or computer to see them. If you can't sign in, tap Forgot password? on the sign-in page. If you lose a paper document, upload a photo of the replacement when you have it.
Yes. You'll get automatic alerts when documents are about to expire and can upload renewals directly from your phone.

For Shippers

Not as a report. Shippers use Secure Trip in DriverPass to follow their own loads. For a carrier's compliance documents, ask the carrier directly.

Compliance & Safety

We track license classes, medical cards, background checks, training completion, and more. You'll get alerts before anything expires.
DriverPass helps you keep the records. It stores driver files such as licences with their expiry dates, shows what is missing or expired, and sends reminders before a licence or document expires. Your fleet is still responsible for meeting DOT, FMCSA and provincial rules, and DriverPass does not give legal advice.
No problem. DriverPass lets you assign different compliance checklists by driver type so nothing falls through the cracks.
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